No, you didn’t miss the launch, that’s next. However, it’s critical that we put our feedback mechanism in place, so we can focus on the launch.
Don’t forget to gather feedback after you build the portal and BEFORE you launch. Last minute tweaks and feature additions can make a big difference!
If knowledge is power, then you will be a SUPER HERO! Conducting interviews is a great way to understand what’s going on in other departments. Take advantage!
Ever notice that, no matter how far your shadow stretches, it always walks in your shoes? Shadow one of your co-workers and see what a day in their shoes is like!
Polling users is a well-known best-practice when it comes to building portals. However, experts have varying opinions about how to do this. I will discuss the most controversial points here.