Process Improvement, Part 5

Article #5:  Use Alerts to Manage Right Leading Activities, Not Lagging Financial Indicators. 

Key Points:  Whenever possible, design work and process flows so that measures of the “right leading activities” are produced as a byproduct of getting the normal day to day work done…  Sales process example…  Human resources / job performance evaluation example…  How SharePoint Alerts help…

Due to some complex graphics, please click below to see the full article-

CLICK HERE for this week’s article.

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