Outlining – Step 1: Create Audiences
March 14, 2010
Defining Audiences can be a tricky and complex process. However, it doesn’t have to be. Grab a fork and come see how we eat an elephant!
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Series Week 2: Outlining and Architecture
March 14, 2010
This week, it’s all about “BUZZ WORDS”! You’ve heard ‘em – Taxonomy, Architecture, Governance, buzz buzz buzz! Come see what the Buzz is all about!
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End User Survey
March 16, 2010
Polling users is a well-known best-practice when it comes to building portals. However, experts have varying opinions about how to do this. I will discuss the most controversial points here.
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Shadow Users
March 19, 2010
Ever notice that, no matter how far your shadow stretches, it always walks in your shoes? Shadow one of your co-workers and see what a day in their shoes is like!
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Informational Interviews
March 19, 2010
If knowledge is power, then you will be a SUPER HERO! Conducting interviews is a great way to understand what’s going on in other departments. Take advantage!
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Organizing your feedback
March 21, 2010
With your Surveys, Interviews, and Shadowing complete, it’s time to gather and organize all the juicy stuff you collected!
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Simple Taxonomy
March 21, 2010
Here comes the Buzz Buzz Buzz! Taxonomy, Information Architecture, Folksonomy, buzz buzz buzz! Grab your fly-swatter and let’s clear the air on this stuff!
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